diff --git a/linphone-app/assets/languages/de.ts b/linphone-app/assets/languages/de.ts
index 2aaa0f4c9..1c1df0f74 100644
--- a/linphone-app/assets/languages/de.ts
+++ b/linphone-app/assets/languages/de.ts
@@ -1159,6 +1159,10 @@ Server URL ist nicht konfiguriert.</translation>
         <source>developerSettingsEnabledLabel</source>
         <translation>Entwicklereinstellungen aktivieren</translation>
     </message>
+    <message>
+        <source>logsMailerFailed</source>
+        <translation type="unfinished"></translation>
+    </message>
 </context>
 <context>
     <name>SettingsAudio</name>
diff --git a/linphone-app/assets/languages/en.ts b/linphone-app/assets/languages/en.ts
index 4a88ea50d..a6b7541f0 100644
--- a/linphone-app/assets/languages/en.ts
+++ b/linphone-app/assets/languages/en.ts
@@ -1164,6 +1164,11 @@ your friend&apos;s SIP address or username.</translation>
         <source>developerSettingsEnabledLabel</source>
         <translation>Enable developer settings</translation>
     </message>
+    <message>
+        <source>logsMailerFailed</source>
+        <translatorcomment>Message when Linphone try to open a mailer to send logs, after uploading them to the server (%1 would be the upload url)</translatorcomment>
+        <translation>Mailer cannot be found but logs were upload at %1</translation>
+    </message>
 </context>
 <context>
     <name>SettingsAudio</name>
diff --git a/linphone-app/assets/languages/ja.ts b/linphone-app/assets/languages/ja.ts
index 8e40c3cbe..f4c00552f 100644
--- a/linphone-app/assets/languages/ja.ts
+++ b/linphone-app/assets/languages/ja.ts
@@ -1159,6 +1159,10 @@
         <source>developerSettingsEnabledLabel</source>
         <translation type="unfinished"></translation>
     </message>
+    <message>
+        <source>logsMailerFailed</source>
+        <translation type="unfinished"></translation>
+    </message>
 </context>
 <context>
     <name>SettingsAudio</name>
diff --git a/linphone-app/assets/languages/lt.ts b/linphone-app/assets/languages/lt.ts
index 84d15932d..078c2a9c8 100644
--- a/linphone-app/assets/languages/lt.ts
+++ b/linphone-app/assets/languages/lt.ts
@@ -1164,6 +1164,10 @@ Tiesiog, įveskite savo draugo SIP adresą ar naudotojo vardą.</translation>
         <source>developerSettingsEnabledLabel</source>
         <translation>Įjungti kūrėjo nustatymus</translation>
     </message>
+    <message>
+        <source>logsMailerFailed</source>
+        <translation type="unfinished"></translation>
+    </message>
 </context>
 <context>
     <name>SettingsAudio</name>
diff --git a/linphone-app/assets/languages/pt_BR.ts b/linphone-app/assets/languages/pt_BR.ts
index d1868c47d..c756b871b 100644
--- a/linphone-app/assets/languages/pt_BR.ts
+++ b/linphone-app/assets/languages/pt_BR.ts
@@ -1164,6 +1164,10 @@ o endereço SIP ou nome de usuário do seu amigo.</translation>
         <source>developerSettingsEnabledLabel</source>
         <translation>Habilitar configurações de desenvolvedor</translation>
     </message>
+    <message>
+        <source>logsMailerFailed</source>
+        <translation type="unfinished"></translation>
+    </message>
 </context>
 <context>
     <name>SettingsAudio</name>
diff --git a/linphone-app/assets/languages/ru.ts b/linphone-app/assets/languages/ru.ts
index 5eb5d19ae..87e509de4 100644
--- a/linphone-app/assets/languages/ru.ts
+++ b/linphone-app/assets/languages/ru.ts
@@ -1162,6 +1162,10 @@
         <source>developerSettingsEnabledLabel</source>
         <translation>Включить настройки для разработчиков</translation>
     </message>
+    <message>
+        <source>logsMailerFailed</source>
+        <translation type="unfinished"></translation>
+    </message>
 </context>
 <context>
     <name>SettingsAudio</name>
diff --git a/linphone-app/assets/languages/sv.ts b/linphone-app/assets/languages/sv.ts
index 9381bdff1..855d2a119 100644
--- a/linphone-app/assets/languages/sv.ts
+++ b/linphone-app/assets/languages/sv.ts
@@ -1162,6 +1162,10 @@ Klicka här: &lt;a href=&quot;%1&quot;&gt;%1&lt;/a&gt;
         <source>developerSettingsEnabledLabel</source>
         <translation>Aktivera utvecklarinställningar</translation>
     </message>
+    <message>
+        <source>logsMailerFailed</source>
+        <translation type="unfinished"></translation>
+    </message>
 </context>
 <context>
     <name>SettingsAudio</name>
diff --git a/linphone-app/assets/languages/tr.ts b/linphone-app/assets/languages/tr.ts
index 59b676f30..8b3096c8f 100644
--- a/linphone-app/assets/languages/tr.ts
+++ b/linphone-app/assets/languages/tr.ts
@@ -1164,6 +1164,10 @@ arkadaşınızın SIP adresini veya kullanıcı adını girin.</translation>
         <source>developerSettingsEnabledLabel</source>
         <translation>Geliştirici ayarlarını etkinleştir</translation>
     </message>
+    <message>
+        <source>logsMailerFailed</source>
+        <translation type="unfinished"></translation>
+    </message>
 </context>
 <context>
     <name>SettingsAudio</name>
diff --git a/linphone-app/ui/views/App/Settings/SettingsAdvanced.js b/linphone-app/ui/views/App/Settings/SettingsAdvanced.js
index c0f88a0ee..4ea7cda63 100644
--- a/linphone-app/ui/views/App/Settings/SettingsAdvanced.js
+++ b/linphone-app/ui/views/App/Settings/SettingsAdvanced.js
@@ -39,12 +39,16 @@ function cleanLogs () {
 
 function handleLogsUploaded (url) {
   if (url.length && Utils.startsWith(url, 'http')) {
-    sendLogsBlock.stop('')
-    Qt.openUrlExternally(
-      'mailto:' + encodeURIComponent(Linphone.SettingsModel.logsEmail) +
-      '?subject=' + encodeURIComponent('Desktop Linphone Log') +
-      '&body=' + encodeURIComponent(url)
-    )
+
+    if(Qt.openUrlExternally(
+          'mailto:' + encodeURIComponent(Linphone.SettingsModel.logsEmail) +
+          '?subject=' + encodeURIComponent('Desktop Linphone Log') +
+          '&body=' + encodeURIComponent(url)
+        ))
+        sendLogsBlock.stop('')
+    else
+        sendLogsBlock.stop(qsTr('logsMailerFailed').replace('%1', encodeURIComponent(url)))
+
   } else {
     sendLogsBlock.stop(qsTr('logsUploadFailed'))
   }